About


Mahou Kei

"Mahou Kei" is Japanese for Magical Style. We specialize in dreamy fairytale fashion, magical girl memorabilia, and fanart suitable for magical girl fans!

All items are designed by Candy Melange of StarlightDecoDream.com

FAQ


  • Where does this store ship from?

    Houston, TX USA!

  • Where can I get the accessories shown on the wigs?

    All of the accessories are handmade by Candy Melange for her brand and shop Starlight Deco Dream. Be sure to check it out ♪。+。 (∪ ◡ ∪)
    http://www.etsy.com/shop/StarlightDecoDream

  • What is this store's return and exchange policy?

    Wigs are non-refundable and non-returnable. If any accessory arrives damaged due to shipping, please let me know and I can access it for a possible refund.

  • Do you accept orders placed outside of the US?

    We sure do!

  • How long will it take to receive my order?

    Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  • What does "Pre-Order" mean?

    It means our items are not in stock yet, but if you want to ensure you get a spot to get one of our items, you can buy the item on pre-order and it will be in stock to ship out to you within two weeks.

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.